All Sales Final. There are no returns/refunds on orders.
Once printed items are approved for production, any mistakes in spelling, phone numbers, etc. are solely the responsibility of the purchaser who approved the proof and will not be refunded.
Please note that all disputes will be challenged.
All designs remain the property of Lexx Designs Marketing Sevices LLC. until paid in full and approved as final artwork by the purchaser. At that time, Lexx Designs Marketing Sevices LLC. retains the right to use the design in a portfolio and any advertising as seen fit by the designer.
Lexx Designs Marketing Sevices LLC. is not responsible for any damages of any kind.
Full payments will be required before any project begins to secure time and efforts.
Design inquiry form must be completed before making purchase online.
We DO NOT offer "Buy now, Design later" Services.
Meaning once payment is submitted your project will be added to the project queue. All materials, Verbiage, images, etc should be submitted when purchasing.
If materials or remaining balances are not received or communication is lacked on the buyers (clients) end within 7 days after payment your project will be terminated and NO refund will be issued. Content can be emailed to firstname.lastname@example.org
please do not place an order and go ghost! that would fall under the disappearing act policy aka cancellation policy, and no refunds will be issued. There would be an additional fee to re-start any projects after 7 days of purchasing if there is no email/phone communication.
Please understand we have other clients waiting in our project queue.
before purchasing have all of your materials ready to submit to complete your project.
Only Packages and Web Design Services offer various payment options.
Alternative payment options include: Cash App.
There is a $30 fee for any phone consultations or in-person meetings in regards to your project.
Turn-around times become effective after order is submitted and signed T & A contract has been signed and received. (Turnaround times depend on workload.)
FULL payment must be received before print production begins or final files are sent to customer.
Customers are allowed 2-3 minor revisions per project. (Additional revisions require a revision fee.)
Shipping charges are applied to ALL tangible orders.
Rush orders are available for some orders that are needed before turnaround time. ( Rush orders are placed before other orders already in production.)
Due to our high volume of clients and projects it is advised to place your Design order 3-4 weeks before event to ensure effective turn-around time.
Lexx Designs Marketing Services LLC. ask that all communication remain between email to ensure accuracy and avoid miscommunication. We will no longer respond to Facebook/Instagram messages or text messages.
Efficient Communication with Lexx Designs Marketing Services will ensure a smooth, easy turnaround time on your project.
last update: 07/01/21.
100% non-refundable payment on ALL design Projects. (All Sales are final.)
• Prices and quantities are non-negotiable.
• If a project is cancelled by “The Client”, for whatever reason, the payment will served as a cancellation fee.
• There is no refund after labor has been placed into project.
• Print Design projects such as Business Cards, Flyers MUST be paid in full including shipping before sending off to print.
• Print Projects will be set to print after client approval. After project is set to print, there are no refunds unless the printer is at fault.
• All print materials are shipped to a Residential Address. By default, any other mailing option is not accepted.
• No final artwork or files without watermarking will be sent until final approval.
• Draft files (revision files, unselected logo proofs, premium paid fonts and themes, .PSDS,)remain the property of Lexx Designs Marketing Services LLC.
• Logo Files are only sent once the project has been fully completed, in the formats of 1 each: PDF / JPG / PNG.
last update: 09/7/18