OUR PROCESS

Our website projects start at $600. Please Email Info.Lexxdesignss@gmail.com for more information or to place an order for Website Projects.

 

We ask that you have a Business name, color scheme, slogan/tagline, High Quality Professional Photos, website verbiage (product pricing, descriptions, etc for each page) prepared before purchasing any Website project. Once you have those items together, you can purchase your website project by clicking on the type of website project you desire. Please refer to the estimated turnaround times below for an expectation on when you will be receiving a preview of your website. Please be sure to always check spam throughout the process as sometimes e-mails with large attachment sizes are sent there. Once you are happy with the concept, we will confirm once last time; then your final files will be sent over in a link via email that you may download your files from.

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COMMUNICATION

We do not provide step-by-step updates throughout the design process. Once receive your order, we should have all the information we need to complete your project.. Unless we need clarification on the order form, you will not be contacted by us until the first drafts are prepared for your review. This is so we can focus on designing, with as little distraction as possible. We understand this does not work for everyone and some clients prefer constant updates, so please be sure the communication policy works with the way you prefer to do business. There are no refunds once your order is placed on our site or after invoices have been paid. 

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TURNAROUND TIMES & DISCLAIMER

Turnaround time for WIX Website Projects is an estimated 3-6 weeks.|

Revision turnaround time: estimated 4-5 business days.

Turnaround time on Website Banners  is an estimated 5-7 business days.| 

Revision turnaround time: estimated 2-3 business days.

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Turnaround time on Shopify Homepage Revamp is an estimated 12-15 business days.|

Revision turnaround time:estimated 2-3 business days.

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Turnaround time on Website Revamp is an estimated 2-3 weeks. |

Revision turnaround time 4-5 estimated business days.

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DISCLAIMER: Please note: we do our best to project an accurate estimated turnaround and they DO NOT include weekends. Note turnaround times may vary depending on the complexity of the overall design request. Turnaround times may also be extended during high volume of rush orders, or when we are running a sale. You may add a rush service your order at anytime throughout the process for the additional $200. Just ask us for an invoice. Rush order ensures 3-5 business day turnaround time for first drafts as well as expedited revisions.

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REFUND POLICY & DISPUTES 

Please be100% sure that Lexx Designs Marketing Services LLC. is a good fit for your business before placing any orders, and make sure you've reviewed all policies as well as the FAQ. All payments are 100% non-refundable once the order is placed through our site or once invoice is paid, and buyer's remorse is no exception to this policy. If you opt to dispute your payment(s) at any point throughout the process, you will lose the rights to all work completed, our contract will be considered null and void, and there will be no obligation to complete the agreed upon services. 

 

If you are feeling uneasy or concerned at any point throughout this process, please email us at info.lexxdesignss@gmail.com so we can come to a resolution. Please note there is no going back once a dispute is opened. Disputes take 90 days to resolve, even if the customer changes their mind and cancels the dispute. Once a dispute is initiated, we will provide your bank with a copy of our signed contract stating all fees are non-refundable and in turn, the funds will be returned to us either way. In case of wrongful/fraudulent dispute when all materials have been provided to customer, we reserve the right to revoke all rights to your materials & seek legal remedy in accordance with our service contract. Please reach out if you have any questions or concerns throughout the process.