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Our Logo projects start at $100. Once you have read and signed the terms and conditions you will be forward to the purchase page to view pricing.
We ask that you have a Business name, color scheme, slogan/tagline prepared before purchasing any logo project. Once you have those items together, you can purchase your logo project by clicking on the type of logo project you desire. Please refer to the estimated turnaround times below for an expectation on when you will be receiving your logo drafts. When your drafts are completed, 3 variations will be sent over via email and you will have a chance to provide us with the logo choice you like best and (2) revisions for that option. Please be sure to always check spam throughout the process as sometimes e-mails with large attachment sizes are sent there. Once you are happy with the concept, we will confirm once last time; then your final files will be sent over in a link via email that you may download your files from.
We do not provide step-by-step updates throughout the design process. Once receive your order, we should have all the information we need to complete your project.. Unless we need clarification on the order form, you will not be contacted by us until the first drafts are prepared for your review. This is so we can focus on designing, with as little distraction as possible. We understand this does not work for everyone and some clients prefer constant updates, so please be sure the communication policy works with the way you prefer to do business. There are no refunds once your order is placed on our site or after invoices have been paid.
TURNAROUND TIMES & DISCLAIMER
Turnaround time for Text based logo projects is an estimated 7-10 business days.| Revision turnaround time 2-3 estimated business days.
Turnaround time on Image based logo first drafts is an estimated 10-14 business days. Revision turnaround time 2-3 estimated business days.
Turnaround time on logo + identity suite is an estimated 12-15 business days. Revision turnaround time 2-3 estimated business days.
Turnaround time on Mood board & Branding Board first drafts is an estimated 5-7 business days. Revision turnaround time 2-3 estimated business days.
DISCLAIMER: Please note: we do our best to project an accurate estimated turnaround. Note turnaround times may vary depending on the complexity of the overall design request. Turnaround time may also be extended during high volume of rush orders, or when we are running a sale. You may add a rush service your order at anytime throughout the process for the additional $60. Just ask us for an invoice. Rush order ensures 3-5 business day turnaround time for first drafts as well as expedited revisions.
REFUND POLICY & DISPUTES
Please be100% sure that Lexx Designs Marketing Services LLC. is a good fit for your business before placing any orders, and make sure you've reviewed all policies as well as the FAQ. All payments are 100% non-refundable once the order is placed through our site or once invoice is paid, and buyer's remorse is no exception to this policy. If you opt to dispute your payment(s) at any point throughout the process, you will lose the rights to all work completed, our contract will be considered null and void, and there will be no obligation to complete the agreed upon services.
If you are feeling uneasy or concerned at any point throughout this process, please email us at firstname.lastname@example.org so we can come to a resolution. Please note here is no going back once a dispute is opened. Disputes take 90 days to resolve, even if the customer changes their mind and cancels the dispute. Once a dispute is initiated, we will provide your bank with a copy of our signed contract stating all fees are non-refundable and in turn, the funds will be returned to us either way. In case of wrongful/fraudulent dispute when all materials have been provided to customer, we reserve the right to revoke all rights to your materials & seek legal remedy in accordance with our service contract. Please reach out if you have any questions or concerns throughout the process.
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