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I'm new to this, what If I don’t know what I want?

It is important to have a vision of some kind for your business/brand so it can be relayed to the designer. If you would like a freestyle of our design ideas for your project, please remember our creative visions may not match.Be sure to take a look at our work to see the design style we offer. This can lead to more revisions than needed. (which would result in additional revision fees) It is best to have some idea or concept in mind. If you are unsure of how to start, you can set up a phone consultation for $30 for a 1-hour phone conversation in regards to your project. 

May I talk to someone over the phone to discuss my project?

Email is our primary method of contact. Phone consultations are available for purchase for a 1-hour conversation in regards to your project.
All communication is primarily done via email, that is to protect You, “The client” and Me, as “The Designer” from hearsay. This is done so to keep one line of communication to avoid miscommunication.

How and What format will I receive my logo(s)?

Once your logo is complete, you will be emailed your logo files which includes (.png), (.jpg) (.ai or psd File Formats are not available.)

What are revisions?

You receive a limit of (2) revisions (‘changes’) per project. Once your revisions limits are exhausted, a fee will occur for any additional revisions after.

How long will my project take?

Time frames to complete projects varies depending upon the details of the job. Please review product descriptions for estimated turn around times. Additional revisions will delay your turn around time. Clients are required to submit all HIGH QUALITY professional photos and/or verbiage (text) that is needed for their project. Pixelated (blurry) photos will not result in the best quality design. Please refrain from submitting low resolution phone images. Please make sure all submitted content is free of grammical errors.

Do you offer website Designing?

Yes We offer website development.

Do you offer website hosting?

GoDaddy is highly recommended for using as a hosting provider. If you are in need of assistance in setting up your domain name, we offer services for setting up a 1 year hosting and domain/email registration for an additional charge added to your total. Your domain name will be registered, and your website will be designed  and we will arrange your email accounts for you. After one year, you will be notified to pay an annual fee to renew your hosting or you have the option of transferring your website to GoDaddy/ or a hosting provider of your choice.

Will I be able to maintain my website after it is designed?

Your login credentials, email account login will automatically be prepared and a brief description of how to navigate and to get familiar with your website will be included with web development purchasing.
You will have overall control of your site once your website is complete, you may make ongoing changes and updates yourself through the web hosting content management system. Please note any additional changes made after your site is transferred over will be an additional service charge.
What type of payments do you accept?

We accept payment Debit/credit card transactions at checkout as well as Sizzle (4 no-interest installment payments).

Please be sure to read the Terms and Conditions as well the Payment and Refund Policy.

last update: 12/7/18

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